Why 80%-fit solutions provide 0% value

Why 80%-fit solutions provide 0% value

Published on May 2, 2017
When considering a new planning system, be wary of a solution that is anything less than a 100%...

Business process improvement: Finding your hidden breakthrough

Business process improvement: Finding your hidden breakthrough

Published on March 29, 2013
As a workforce consultant, I’m constantly bumping into ghosts: processes that once made sense, ...

A hidden cause of unnecessary overtime

A hidden cause of unnecessary overtime

Published on March 8, 2013
It’s happened again. Your planners say there’s no way to avoid scheduling overtime if ...

How fair is your employee scheduling system anyway?

How fair is your employee scheduling system anyway?

Published on November 29, 2012
The complaints used to pour in every time new schedules were released. Accusations of favoritis...