Lessons for Manufacturers in Product Design from Modern Warfare

learning_product_design_from_modern_warfareIndustrial companies are often perceived as lumbering giants that have difficulty responding to competitive pressures and capitalizing on market trends. Design cycles can last years—not just for developing new products but also for making upgrades to the existing portfolio.

Why are many industrial manufacturers so sluggish? In my experience, these companies have traditionally relied on a top-down, linear process that moves projects through design gates, also called stage gates. The approach is often slow and bureaucratic, and its mechanical nature can stifle creativity.

Fortunately, there’s a better way. Industrial companies can take a page from the fast-moving world of software design and adopt a sprint-and-scrum approach. This iterative process relies on short cycles involving rapid design evolution and revision. The sprint is a period of concentrated effort, such as engineering or coding a module, by individuals or small teams. At the end of each sprint, stakeholders from the key functions come together for the scrum, where they review progress and clarify goals for the next sprint. The intense nature helps bring the organization together toward a common goal, and avoids the tedium that can set in with a long stage-gate process.

 


Lessons in Product Design from Modern Warfare—In Pictures

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Leaders of industrial companies might worry that this approach won’t suit their complex needs. But a review of recent history shows that sprint and scrum predates the software industry, and has been used to develop many of the most complicated designs in human history. Consider the following examples:

  • The Supermarine Spitfire, which was the main Royal Air Force fighter aircraft during World War II. At the outset of the war, the British realized that to be successful in the Atlantic theater, the aircraft would need significant improvements. Between 1936 and 1945, it changed engines, its loaded weight doubled, and its maximum speed increased by 90 miles per hour. The rapid evolution of the plane was possible only because of its iterative design and testing approach.
  • At the start of the Cold War, Andrei Sakharov began designing the first Soviet thermonuclear device in 1949. After the device failed early performance tests, Sakharov and his team made two quick design iterations, resulting in “Sakharov’s Third Idea,” which led to a successful detonation in November 1955. The entire design cycle with three iterations was completed in only six years.
  • In the United States, the Saturn V rocket program started in 1961 with the seemingly impossible goal of putting a man on the moon by the end of the decade. To meet the timeline, the rocket’s three stages and instrument unit were developed in parallel by four companies, each of which further compressed schedules by using parallel testing and development. Saturn V rockets were ready for use as part of the Apollo lunar missions just eight years later.

 

People may argue that the speed of such efforts was possible only because of enormous budgets and the sense of urgency imparted by war. And it’s a valid point: Over the last 1,000 years, large-scale warfare has proven itself time and again to be the single biggest catalyst for economic and technological innovation. But a closer look reveals that the decision to iterate these projects quickly and decisively—essentially, to sprint and scrum—was what largely enabled their success.

Taking a sprint-and-scrum approach will bring most industrial manufacturers into uncharted waters. But I’ve seen firsthand how effectively the process can accelerate design and lead to better results. It reveals risks early on, it minimizes project management overhead, and most importantly, it energizes staff by showcasing achievements and fostering open communication.

As their competitive pressures mount, industrial companies should take note. It’s time to remove the shackles that the stage-gate process can place on design. Whether they are shooting for the moon or just looking for a way to quickly reset their product’s cost positioning, the sprint-and-scrum approach will help companies get there.

 

This is an adapted piece from strategy+business magazine. To read the full article, see “Warfare, Software, and Industrial Design.” Reprinted with permission from the strategy+business website, published by PwC Strategy& Inc. © 2014 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

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Al Kent

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