ARE YOU READY TO ‘IMAGINEER’ YOUR OPERATIONS?

At Disney, employees called ‘Imagineers’ are encouraged to let their imaginations run wild when developing new attractions.

‘Imagineering’ has earned Disney millions. It can do the same for you.

So how would you organize your operations if you could ignore all practical planning limitations and optimize the real KPIs you need to optimize?

Many leading companies around the world have already accepted the challenge of re-thinking their processes and closing the gap between the KPIs they steer by and their real KPIs. Their starting point was a simple question: What does my business need to achieve?

In every case, their hidden optimization potential lay in the gap between:

• The actions taken to optimize proxy KPIs, and the actions that should have been taken to optimize real KPIs
• The buffers they relied on to cope with complexity, and the optimal buffer size
• Their old product portfolio, and the new products that were possible once they were no longer limited by complexity

In large, complex businesses closing this gap releases very significant sums of money indeed. And as that third bullet suggests, it even enables new revenue streams. A manufacturer may be able to serve customers that require shorter lead times. An express delivery provider may discover that it can offer customers narrower delivery windows. A service provider may finally be able to offer customers the luxury of selecting their preferred time slots – and changing them easily.

With the right approach, complexity can be orchestrated to take your operations to the next level.

The possibilities really are endless.