Webinar Replay: How to Access Dassault Systemes Support Resources

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As a GEOVIA customer, you will need to access technical support, software downloads or log a service request. You can do this through the Dassault Systèmes Support Site, a one-stop repository for all GEOVIA users.

To help you better navigate the Support site, I recently hosted a webinar that covered the following.

• How to Download Releases
• How to Access Documentation
• How to Access Knowledge Base
• Your Support Dashboard
• Creating Service Requests online and via email
• Working with Service Requests
• Feedback
• Communities
• How to Download Licenses
• Q&A

You may watch the recording below:

We will run this webinar again shortly in other regions (and other languages), so look out for the invitation in the coming weeks!

For more Support related posts, you can read:

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Natcha Roongrote

Natcha Roongrote

Technical Customer Support Consultant, GEOVIA at Dassault Systèmes
Based in Perth, Western Australia, Natcha is an experienced support engineer with a degree in Computer Science. Her areas of expertise include mining operations management solutions, implementation, and commissioning of software solutions. Natcha has provided support and training materials to GEOVIA customers in Asia and Australia.
Natcha Roongrote

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