What does it take to become part of Dassault Systèmes Support? That’s an interesting question. Look at Nejib, for example. At first he wanted to be a Maths teacher. And now he manages a Support team. Paradoxical? Not that much.

Because Support is about solving issues, about explaining, basically about helping people. In fact, we could say that support is mainly about people. As teaching is….

That’s why we have decided to introduce Nejib to you. This is the second of a series of 3 interviews with Support people.

Nejib manages a team of experts who handle complicated requests from our customers. Not only do they qualify the issues but they also solve them or make sure that they will be solved.

[youtube width=”465″ height=”288″]http://www.youtube.com/watch?v=x89lf7EErZc

Stay tuned for our final portrait, later this month.

Cheers,
Matthias